Ronald H. Small

For the past six years, Ronald H. Small, M.B.A., B.S.Pharm., Sc.D., FAPhA, FASHP, CEC, has been a consultant with Joint Commission International and Joint Commission Resources with a focus on the medication-use process, safe health system design, safe IV practices and the safe adoption of technologies. Ronald is the president and CEO of Eagle Strategic Alliances, which enables him, as a Certified Executive Coach, to pursue his passion for leadership development by creating and utilizing centers of knowledge and excellence in healthcare processes. Mr. Small is also an Intermittent senior consultant with Visante, Inc. Ron’s passion is to prevent adverse events in the medication-use process. He would like to see quality pharmacist’s care provided to everyone—without barriers. Ron is passionate about the value of the pharmacist as an essential member of the healthcare team, regardless of the setting in which patients seek care.

Mr. Small retired from Wake Forest Baptist Health as the vice president of quality, safety and service excellence and the chief pharmacy officer.  His experience across the continuum of care included responsibility for the Heart Center, Diagnostic Cardiology, Infection Control, Service Excellence, Materials Management, Respiratory Therapy, Quality Resource Center and included responsibility for pharmacy practices in retail, long-term care, home care, infusion centers, antimicrobial stewardship, physician practices and community health centers. Additionally, Mr. Small served for 18 months as the interim CIO for the medical center’s Informatics Center and 24 months as the chief procurement officer.

Ronald has been recognized as a Fellow in the American Pharmaceutical Association ASHP. In March 2013, Mr. Small was elected to the APhA Board of Trustees for a three-year term and will serve the association in a leadership role for performance improvement. He is a faculty member of the ASHP Foundation’s Leadership Academy with instruction responsibilities for the course work regarding "Leadership for Reliability in Quality and Safety." He also serves the ASHP Foundation as the primary faculty for the leadersInnovation Master Series Course 2.

Mr. Small has contributed to the professional body of knowledge on such topics as quality leadership and quality improvement, antimicrobial utilization stewardship, drug cost reduction strategies, the safe adoption of technologies in the medication-use process and quality-of-care improvement strategies. Mr. Small is an invited international speaker on subjects that include The Role of the Pharmacist in Patient Safety, Quality Leadership for Quality Improvement and Improving IV Medication Practices for Patient Safety.

Mr. Small earned his degree in pharmacy and an M.B.A. from the University of North Carolina and was honored with a doctor of science degree from Campbell University. Ronald has a broad scope of experience in process management and quality improvement and was certified as a Quality Improvement Trainer by The Juran Institute, as well as certification from the Intermountain Institute for Healthcare Delivery Research. Mr. Small is a Certified Executive Coach with the International Coaching Federation (ICF) and a Yellow Belt in Six Sigma.